Management Information System

The Role of Specialists in Improving the Quality of Government Institutions’ Information Documentation During COVID 19

Ali K. Tawalbeh · Mohammad Ahmad Niqresh

Abstract

This study aimed to identify the impact of the Corona pandemic (COVID 19) on the need for specialists in the documentation and electronic archiving and the quality of the information. The descriptive approach applied in this study. The data was collected from 155 lecturers from Jordanian governmental institutions. The findings concluded that there is a positive effect of the corona pandemic on the need for specialists in archiving and electronic documentation and the quality of the information. The study recommends that the most important of which were create a specialization in document management and electronic archiving for the bachelor's level, and to hold intensive training courses and workshops for jobs that need to acquire skills in dealing with digital content in response to keeping pace with emergency changes, and which need speed in acquiring the necessary basic skills for document management and digital dealings with archives.

Keywords: Archiving Corona pandemic Electronic documentation Quality
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